Before you come in
Everything guests usually ask — and anything else, just call or text us.
Do I need an appointment?
Walk-ins are welcome whenever we have an open table, but evenings and weekends fill up fast — booking ahead guarantees your time. Booking online takes a couple of minutes: you see the real open times, and a card holds your appointment — nothing is charged until after your treatment.
What should I wear?
Anything comfortable. For traditional Thai massage we provide loose garments and you stay fully clothed; for oil-based treatments you undress to your comfort level and you're always properly draped.
Are your therapists male or female?
All of our therapists are licensed, experienced women — and yes, they're strong. Tell us your pressure preference when you book.
What if the pressure is too much (or not enough)?
Say so, any time — you're an active participant in your treatment. Our therapists check in and adjust pressure, focus and technique throughout the session.
Which massage should I choose?
If it's your first visit, the Signature Combination is the crowd favorite — Thai stretching, deep tissue and warm oil in one session. Not sure? Call or text us and we'll recommend one based on how you feel.
What's your cancellation policy?
Life happens — cancel or reschedule free of charge up to 4 hours before your appointment, by phone or text. Chelsea: (646) 791-5737. 5th Avenue: (646) 316-5216.
How do I pay?
At the spa, after your treatment — cash or any major card. Gratuity is never required, always appreciated.
Do you offer gift cards?
Yes — e-gift cards for any amount, delivered by email the same day, and they never expire. See the Gift Cards page.
I'm pregnant — can I get a massage?
Yes, from the second trimester. Our prenatal massage is performed side-lying with full cushion support by therapists trained in pregnancy care. Check with your doctor first.
Where exactly are you?
We have two Manhattan spas. Chelsea is at 121 W 27th St, Suite 206 — second floor, look for the glass door, steps from the 1, F, M, N and R. 5th Avenue is at 384 5th Ave by Bryant Park. Both are open 7 days.
or call Chelsea on (646) 791-5737 · 5th Avenue on (646) 316-5216